Youth Engagement Tech Coordinator

Hillside Club

START DATE: Mar 2020
REPORTS TO: Manager, Club Services

Summary of Responsibilities

Reporting to the Manager of Club Services, the Coordinator, Technology develops and implements the BGC Best Buy Teen Tech Centre located at the Hillside Club that engages young people (ages 10 to 18) to work on projects they find meaningful to their lives and support their planning for the future, using computers and technology.  The Coordinator, Technology will also support program development and delivery of educational, recreational, and social-based activities that achieve BGC Outcomes for children and youth in the Club and the Club’s Tech Centre.

Job Duties

  • Oversees the day-to-day operations of the Tech Centre
  • Plans and delivers programs for the Tech Centre that include youth designing their own music, art, newsletters, robots, science simulations, computer games, and animation
  • Supports Tech Centre users to develop and implement their projects
  • Supports youth in planning for the future, including pursuing academic and job opportunities that leverage skills and experience gained from the Tech Centre
  • Provides basic computer maintenance, including file management, trouble-shooting and technical support to Teen Tech Centre users
  • With the Manager, develops and implements a strategy for technology use and its expansion in the Clubs program stream.
  • With the Manager, works with other Club locations to integrate their youth activities with the Tech Centre.
  • Does outreach to potential users and networks with schools and community service providers to promote the program
  • Plans, organizes, and implements recreational, social and/or educational activities and programs designed to meet the needs of 6-18 year olds and BGC Outcomes of Positive Relationships, Healthy Living, Lifelong Learning and Leadership related to the Tech Centre and the Hillside Club, ensuring integration of activities
  • Ensures that the physical, emotional, social, safety, well-being, first aid, and nutritional needs of participants are met within BGC program standards, guidelines, and policies.
  • Plans and implements special events for Club Members and families and daycamps
  • Provides behaviour management techniques and other best practices as outlined in the training segments.
  • Supervises, schedules and provides orientation to staff and volunteers.
  • Ensures that accurate program records, reporting forms, etc. are filled out in a timely manner and maintained with confidentiality in mind at all times.
  • Builds relationships with children, youth, parents, and community members.
  • Monitors safe work practices of all staff and participants.
  • Works with the Hillside Club Coordinator to carry out safety and emergency procedures.
  • Communicates with the Manager and Hillside Club Coordinator on any problems and concerns regarding participants, volunteers, facilities and programs.
  • Works as front-line program staff as needed.
  • Ensures that the facility is clean and tidy at the end of each program session, and ensures that the facility is locked and the alarm set at the end of the day.
  • Other related duties as required.


  • Clean Criminal Record Check (Vulnerable Sector)
  • A degree in recreation, social services, child and youth services, or equivalent (a diploma in recreational programming, child and youth services or community service worker with experience in supervision and program planning).
  • Proven experience engaging with youth and children in a social recreational program setting.
  • Experience with computers and technology such as green screens and 3d printers as a creative and empowering tool. (some training provided).
  • Ability to work independently as well as effectively with program staff and the ability to form relationships with parents and youth who attend the programs.
  • Demonstrated teamwork and leadership skills with the ability to problem solve and find resolutions.
  • Excellent oral, written, facilitation and interpersonal communication skills.
  • Proven time and general management skills.
  • Demonstrated ability to use a variety of computer software to generate and exchange information.
  • Willingness to work flexible hours including weekends and evenings.
  • A Class IV license (process must be initiated within 30 days and obtained within 6 months).
  • Valid Standard First Aid (16 hr. course) and CPR certification (must be obtained within 3 months).
  • Non-Violent Crisis Intervention (CPI) training (must be obtained within 3 months).
  • Participates in BGC training.
  • Second language and experience working with culturally diverse people are assets.


This is a full time (37.5 hours per week) salary position with benefits after six months.

Thanks in advance to all persons who apply for this position. Please note that only those selected for an interview will be contacted.

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